“Human as the foundation, clients as the center” is the corporate culture and management idea of “tianchen people”. “tianchen Cotton Machine” insists on providing the advanced and high quality equipments for the cotton processing business throughout the country .At the same time, this company provides “the most outstanding service” during the whole process in order to co-develop with the clients. The whole process refers to the start from the clients negotiating business with the sales engineer, to the entire links and complete processing seasons before the equipments’ life time ending. Offering the most outstanding service means the demands of the clients are orders, and should really combine the clients’ benefits with our own benefits. Don’t make the service at the low level, that is to say to take action at once only after the clients’ incoming telegram, but should take the active measures, for example, train the clients to master the operation and maintain the equipments, pay an active visit to examine and repair the equipments and so on, make the clients really feel the considerations of “tianchen Cotton Machine.”

● Offering the consultation of the cotton processing project, and carrying on the analysis of the income on investment.
● According to the investment intention , offering the scientific and rational device layout.
● According to the environment of the customer's factory building, making the manufacturing technique flow path and the floor plan of the equipment.
● Acting on customer's behalf of transportation and offering the formality for free.
● Debugging the equipment for the customer free
● Running the technological training class regularly, training the technical staff to operate and maintain the equipment for the customer.
● The sales service network spreading over the whole country, avoiding the fear of disturbance in the rear for the customer.
● High-quality after-sales service engineer, providing the kind service at any time
● Steady and overall fittings supplying, making the customer rest easy.

● With the strong system of research and development of products, offering the products with leading technical level to customer all the time.